Penticton Pet Resort

Frequently Asked Questions

Do I need to bring food for my pet(s)?

Yes please,  bring your own food (and treats if you like).  We do accept raw food (we have a fridge and freezer). Please bring feeding instructions and a scoop for measuring.

Make sure to label everything.

What else do I need to bring for my pet(s) stay?

You can view and print a checklist here 

  • Vaccination records (must be up to date)
  • Food – Write Dogs name and feeding instructions clearly on food bag / container.  (Pack a little more than necessary in case your dog unexpectedly needs to stay longer than anticipated)
  • Any items you bring, such as leashes,  toys etc. should to be labeled.
  • Collar

Are vaccinations required? Which ones?

Yes, we need to see current vaccination records for all dogs.

Please see Vaccination Requirements

Do you administer medications?

Yes we can administer medications.  Our staff is trained to administer pills, powders, liquids, and we do insulin shots. There is a $5/day fee for each medication.

Will my pet(s) be inside all day long?

Definitely not. We let the boarding dogs out at 7:30 AM daily. Dogs enjoy yard time and exercise until 5pm with breaks for feeding (depending on weather and individual needs).   They go outside for the final time of the day at 7:30pm

Do you board Cats?

Unfortunately we do not board cats.

Is there a cancellation fee?

No, we do not have a cancellation fee. We do very much appreciate you giving us as much notice as possible.

When do I pay?

You can pay when you drop off your dog(s) or when you pick them up.  We accept E-transfers, cash, cheque, credit card, debit cards.  If you are paying by E-transfer we ask that you do so before you pick up your dog(s).

50% deposit for all long term boarding.

Do you offer tours?

Yes, we do.  It is best to call ahead and book a time, but we will accommodate requests without booking ahead if a staff member is available. 

 

 

What is CIRDC ("Kennel Cough")?

Canine Infectious Respiratory Disease Complex (CIRDC)

CIRDC, formerly known as kennel cough, is like the common cold and flu in humans—a common issue for social dogs that is usually mild and manageable. Although we highly recommend the vaccinations for all visiting dogs, no vaccine completely prevents exposure to potential germs. Like the human flu vaccine, these vaccinations help reduce the severity of signs should exposure occur.

To help keep our community safe and healthy, dogs showing signs of illness—such as coughing, sneezing, or a runny nose—must stay home until they’ve fully recovered. Thank you for helping us care for all our beloved pets!

While occasional exposure is a natural risk in social environments, being informed, proactive, and respectful of others ensures the well-being of all pets in our facility.

Bordetella bronchiseptica is a bacterium that is associated with respiratory disease in dogs. It is one of the components of CIRDC.