Frequently Asked Questions
Do I need to bring food for my pet(s)?
Yes please, bring your own food (and treats if you like). We do accept raw food (we have a fridge and freezer). Please bring feeding instructions and a scoop for measuring.
Make sure to label everything.
What else do I need to bring for my pet(s) stay?
You can view and print a checklist here
- Vaccination records (must be up to date)
- Food – Write Dogs name and feeding instructions clearly on food bag / container. (Pack a little more than necessary in case your dog unexpectedly needs to stay longer than anticipated)
- Any items you bring, such as leashes, toys etc. should to be labeled.
Are vaccinations required? Which ones?
Yes, we need to see current vaccination records for all dogs.
Please see Vaccination Requirements
Do you administer medications?
Yes we can administer medications. Our staff is trained to administer pills, powders, liquids, and we even do insulin shots. There is a $5/day fee for medications.
Will my pet(s) be inside all day long?
Definitely not. We let the boarding dogs out at 7:30 AM daily. Dogs enjoy yard time and exercise until 5pm with breaks for feeding (depending on weather and individual needs). They go outside for the final time of the day at 8:30pm
Do you board Cats?
Unfortunately we do not board cats.
Is there a cancellation fee?
No, we do not have a cancellation fee. We do very much appreciate you giving us as much notice as possible.
When do I pay?
You can pay when you drop off your dog(s) or when you pick them up. We accept cash, cheque, credit card, or debit tap (up to $100). If you are paying by E-transfer we ask that you do so before you pick up your dog(s). 50% deposit for all long term boarding.
Do you offer tours?
No, unfortunately we no longer offer tours.
Here is a link to a video tour of our facility and outdoor areas.